Shortly after your vehicle is returned to you, SEAT will send a short customer survey invitation to you by email and we would be most grateful if you would complete this for us. Please watch out for it in your email inbox (and check your spam/junk folder just in case it’s in there). Thank you.
All our repairs are carried out to exacting standards in line with SEAT factory repair methods, using SEAT trained technicians and only SEAT genuine parts are used. The repairs to your vehicle are backed by the SEAT Repair Authenticity Guarantee to give you peace of mind that your car was repaired to SEAT standards. Your guarantee will be sent to you by email soon after the repairs are completed.
After your vehicle has left Chaplane, remember to maintain it to the standards outlined in the driver’s handbook. We are very happy to offer advice and can supply quality products to help you keep your vehicle in peak condition.
"Thank you Chaplane repair! I picked up my car Saturday morning & it's showroom ready. Really excellent work, customer service with friendly, approachable staff. Can't recommend enough."
Heather Riley Ford Fiesta ST2
"Excellent company. Great communication throughout. Helpful and professional staff at all levels. I cannot recommend this Company highly enough. Well done to all of you and a huge thank you for all your assistance."
Mrs Meider Mercedes C200
"Really impressed by the professional standard of the work and of the staff, who did a great job on my car. They were very quick in identifying the issues, offered to fix ‘there and then’ - and did so. Many thanks."
Mr Zachwatajlo Seat Leon FR
"First rate service from estimate to collection, Joel and team explained what they could do to some scrapes and scratches to tidy up the car - and did it when they said they would. Very pleased with the result."
Mr Lomax Porsche Boxster