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You will receive an email link from either Fix Auto* or Volkswagen that will take you to a Customer Satisfaction survey. Good customer service is our most important goal and your concerns and comments mean a lot to us. Please help us by completing the online survey.

 

Download this PDF with more information about NPS and the Fix Auto Survey.

 

*Please note that by completing the Fix Auto survey this will activate your guarantee

Additional services

Chaplane offers all customers a first rate set of additional services:
Hunter Wheel Alignment Service
Hunter Wheel Alignment Service

Hunter Wheel Alignment Service

Wheel alignment is an essential vehicle service which ensures your car operates...

Air conditioning
Air conditioning

Air conditioning

To ensure the quality of the air you breathe remains clean and fresh, we recommend an annual...

Wheel refurbishment
Wheel refurbishment

Wheel refurbishment

To ensure that your vehicle always looks at its very best, Chaplane will remove any unsightly scuffs...

Valet
Valet

Valeting / detailing

Please click below to view our full price list.

Leather refurbishment
Leather refurbishment

Leather refurbishment

A leather interior is a hallmark of quality and it pays to maintain its condition...

Meguiar's Car Care Products
Meguiar's Car Care Products

Meguiar's Car Care Products

Since 1901 Meguiar's has earned the trust of millions of consumers and professional detailers by producing...

Paintless dent removal

Paintless dent removal

It is sometimes possible to remove minor dents and creases without the need for costly repairs...

Superior waxing
Superior waxing

Superior waxing

Your vehicle is under constant attack from today's harsh environment. To ensure the paintwork...

Cabriolet roof refurbishment
Cabriolet roof refurbishment

Cabriolet roof refurbishment

Throughout the seasons ice, wind, rain and sun may all have a weathering effect on your cabriolet roof...

Windscreen replacement
Windscreen replacement

Windscreen replacement

Your bonded windscreen forms an integral part of the overall strength of the car's body shell...